Terms of service

1. Who we are

The service is published by:

2. The service

Horvyn Social analyses the Instagram and Facebook accounts you connect, presents their statistics, and generates post ideas and drafts suited to your business and your editorial line.

Drafts are produced by artificial intelligence: they are made to be reread and adjusted before publication. You are the one who publishes, and you remain responsible for what you publish.

3. Your account

You sign in with a one-time code sent to your email address: your mailbox is the key to your account. Keep control of it, and tell us if you think you have lost it.

You are responsible for activity carried out from your account.

4. The social accounts you connect

Only connect Instagram or Facebook accounts you have the right to manage — your own, or those your clients have entrusted to you. Use of those accounts remains subject to Meta’s terms. If Meta changes or restricts its API, some functions may be affected; we then do what we reasonably can to restore the service, and we tell you what has changed.

5. Subscription and payment

Horvyn Social is a subscription service, billed per connected social account:

• Monthly subscription: €59 or $69 per month per account.
• Annual subscription: €39 or $45.75 per month per account, billed annually, that is €468 or $549 per year per account.
• The currency is set by your country at the moment of payment.

All modules are included in both plans. Prices are exclusive of applicable taxes. You can add an account at any time from the application; billing adjusts to the number of accounts. To remove one, write to support@horvyn.com.

If our prices change, the new price applies to your running subscription only at its renewal, and we tell you at least 30 days beforehand.

If a payment does not go through, our payment provider tells you and retries for about two weeks. After that the subscription is suspended: we stop collecting your accounts’ figures and access to the paid features stops. Nothing is deleted, no social account is disconnected, and everything resumes as soon as the payment is settled.

6. 14-day money-back guarantee

You have 14 days from your first subscription to try the service. If you are not satisfied, write to support@horvyn.com within that period: we refund you in full, with no conditions and no form to fill in. This guarantee applies to your first subscription, not to renewals.

7. Cancellation

Monthly subscription: you can cancel at any time; the subscription stops at the end of the current monthly period.

Annual subscription: you can cancel at any time; the subscription runs to the end of the current annual period, then stops.

Cancellation is by email to support@horvyn.com. No mandatory phone call, no retention pressure.

8. Your content and ours

What is yours: your data, your accounts, your text, and the content generated for your account. You can use it freely, including publishing and modifying it.

What is ours: the application, its code, its method, its generation models and its brand. Your subscription gives you a right to use the service; it transfers no right in the service itself.

You agree not to copy, resell or extract the method and mechanisms of the service.

9. AI-generated content — no promise of results

Artificial intelligence can be wrong: reread every draft before you publish it. An account’s performance depends on many factors — your market, your consistency, your visuals, the platforms themselves. We put a method and a tool at your disposal; we do not guarantee any particular commercial result.

10. Acceptable use

Do not use the service for illegal or misleading content, or content contrary to the platforms’ rules; do not attempt to reach other customers’ data or to circumvent the service’s protections.

11. Availability and change

We do what is needed for the service to be available and reliable; short interruptions (maintenance, incident, external dependency) remain possible. The service evolves: functions may be added, changed or removed. If a change substantially reduces what you are paying for, you can cancel (section 7), and within the first 14 days the guarantee applies (section 6).

12. Liability

To the extent permitted by law, our total liability in respect of the service is capped at the amounts you have paid us over the last 12 months, and we are not liable for indirect damages (loss of revenue, of customers, or of data caused by a third party). Nothing in these terms limits what the law forbids limiting, nor the mandatory rights you have as a consumer in your country of residence.

13. Ending the service

You can close your account at any time by writing to support@horvyn.com — our Delete your data page explains what that does and does not delete. We may suspend or close an account that breaches these terms; except in an emergency, we tell you first and give you the chance to respond.

14. Governing law

These terms are governed by the law of the State of Florida, United States. If you live in the European Union, you keep the protection of the mandatory rules of your country of residence and the ability to bring proceedings in its courts.

15. Changes to these terms

If these terms change, we update the date at the top of the page; if the change is significant, we tell you by email at least 30 days before it applies. Continuing to use the service after that date counts as acceptance; otherwise, you can cancel (section 7).

16. Language

These terms are published in English and in French. If the two versions differ, the English version prevails — except where you are a consumer and the law of your country of residence requires otherwise.